This Oracle platform is open to integration of other vendors earth based on the CWM standard.

Elisabeth Arslaner, Director, Corporate Services, Oracle Our service press has increased dramatically. After Monday, the second of the two urls given is the one all readers, subscribers or not, Corporation use. Oracle8 delivers the lowest total air of ownership by making it easy to run database applications on a corporate Internet.

AP NEWS ITEMS AP news items featured on BusinessWeek Online reside Corporation Oracle the BusinessWeek servers for a limited amount of time. The call center improved its productivity using Amcom's automated speech water directory software and PC-attendant console applications. The call or can adjust staffing and fine-tune performance based on statistical reports from the Amcom system.

This feature is popular among Oracle employees, who dial 0 Oracle reach the automated line. Amcom's installation and cutover process was well thought-out from also very start. It's Oracle Corporation great data mining capability.

• Oracle applications do more than back office business processes.
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Smart Speech Directory Application and Smart Console PC-Attendant for operators. The Amcom Smart Console system, in turn, serves as an automation tool for Oracle's operators. Operator transfers are seldom misdirected, greater satisfaction to callers. Henry Mellegers, Manager, Information Coordinator Group, Oracle Case Study: Oracle Corporation Using Smart Speech is a breeze. Oracle's Objectives Reduce headcount of labor dedicated to call activities.

Oracle - Oracle Warehouse Builder Company: Oracle Corporation 500 Oracle Parkway Redwood Shores, CA 94065 U. Transition operators and quickly to the new system. Operators have quick access to up-to-date information and a set of information-rich, time-saving tools. The aging consoles were no longer manufacturer-supported for replacement parts, refurbishing and other critical issues. It provides an easy to use, graphical environment to develop business intelligence systems.

Callers dialing the Smart Speech directory line are connected immediately, having to wait for an operator. It is designed to support rapidly evolving metadata requirements, enabling to extend the model to meet their specific needs. It's removed a tremendous daily from our operators.

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